Working together

								

								

									
to provide services

								

								

									
that help people 

								

								

									
maintain their 

								

								

									
independence

								

									
                          

                          

                            
                              

								
v

								

                            		
                          

                          

                            
                              

								
13091 Benedict Drive

								

								

									
Dillsboro, IN 47018

								

								

									
812-432-6200

								

								

									
800-742-5001

								

									
                          

                          

                            
                              
							
                          

							

                            
                              
							
                          

                          

                            
                              
 

									
                          

                          

                            
                              

								
 

								

									
                          

                          

                            
                              
 

									
                          

                          

                            
                              
 

									
                          

                        

                        

                      

                    		
                    
                      

                        

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LifeTime
                                      Resources

										
										2-1-1 Call Center

                                      

                                        

                                          
                                              

												
												
												
Helping 
												Individuals and Families

												 		
                                          
											 
                                        

                                        

                                      

										
												
Every hour of 
										every day someone in the United States 
										finds themselves in a situation they 
										have never been in before where they 
										have to ask for help.  They begin a 
										difficult and desperate search trying to 
										find an agency that will help provide 
										emergency food, emergency shelter, legal 
										or financial assistance, adequate care 
										for an aging parent or child, affordable 
										healthcare, or other essential services.  
										Faced with a dramatic increase in the 
										number of agencies and help-lines, often 
										individuals don’t know where to turn. In 
										many cases, people end up going without 
										these necessary services because they 
										don’t know where to start.  Whether 
										the individual is well-educated or a 
										high school dropout, financially secure 
										or living in poverty, a long-time 
										resident or an individual new to the 
										city…..navigating the maze of human 
										services providers can be a confusing 
										and daunting challenge.

										
2-1-1makes it 
												easier for people to make these 
												connections. 

                                              
  
                                      			

                                     
                                      

                                        

                                          

                                            
                                              

												

                                            		
                                          

                                          

                                               
                                          

                                          

                                            
                                              

												

													
                                          

                                        

                                      

                                      		
                                  

                                  

                                    
                                      

                                        

                                          

                                            
												

												
												
 2-1-1 is an easy 
												to remember, easy to dial number 
												
												
												for free access to health and 
												human services. Trained Information and 
												Assistance 
												(I & A) Specialists answer the 
												calls and through a unique 
												process of assessment and 
												providing information, they 
										enable individuals to make informed 
										decisions about accessing community 
										resources.  

												
												
While the 2-1-1 
										dialing code has only been available in 
										Indiana since 2002, 
										organizations have been providing 
										information and referral services for 
										years.  

										

										
										LifeTime Resources has had 
												I & A service for nearly 30 
												years but our database consisted 
												primarily of programs and 
												services geared to the 60 and 
												over population. Recognizing the 
												need, we expanded into an 
												officially endorsed 2-1-1 
												center, going “live” on February 
												11, 2004.  We then began 
												providing comprehensive human 
												service information to the 
												general public with a continued 
												focus on specialized programs 
												and services for the aging 
												population.

												 

												
												
												LifeTime 
												211’s Commitment to 
												Excellence

												

												
												In
October 2005, LifeTime 
												Resources was the first Area 
												Agency on Aging in the state of 
												Indiana to achieve their 
												Alliance of Information and 
												Referral Systems (AIRS) 
												Accreditation.  

												
AIRS is a 
												national professional 
												association of information and 
												referral providers dedicated to 
												advance the capacity of a 
												standards driven information and 
												referral industry. The AIRS 
												Standards bind together every 
												aspect of I & R and define the 
												direction of all the products 
												and services provided by AIRS. 
												The Standards are the foundation 
												of 2-1-1 service delivery and 
												the prime benchmark of quality I 
												& A.

												
												

												

												 

												

												
												
												Indiana 211 
												Partnership, Inc. 
												

												

												Indiana 211 
												Partnership, Inc. is a nonprofit 
												organization dedicated to 
												building the 2-1-1 system for 
												Indiana.
												
On February 
												11, 2004, IN211 celebrated 
												"2-1-1 Day" by announcing 
												availability by 6 Centers, in 21 
												counties, or 40% Hoosiers.  
												Today, statewide coverage has 
												more than doubled.  

												

												The goal 
												of the Indiana 211 Partnership 
												is to reach all Hoosiers, 
												however, due to lack of funding 
												only 85% of Indiana has 2-1-1 
												coverage in 2007.  

												

												
												
												
												To view a listing of counties 
												that 
												have 2-1-1 service available in 
												the state of Indiana,

												
												
												
												 visit
												
												www.in211.org/mediacenter/documents/countiesserved.pdf.  
												

												

												 

												

												
												
												
												To learn more about the 
												Indiana 2-1-1 Partnership, visit
												www.IN211.org.

												

												 

												

												To learn more about 2-1-1 
												nationally, visit www.211.org.

												
 

												

												To learn more about the 
												Alliance of Information & 
												Referral Systems (AIRS),

												

												visit 
												www.airs.org.

												
 

												

												To get involved, please
                                              contact Lucinda Nord, IN211
                                              executive director, at (317)
                                              502-8504 or lucindanord@in211.org. 
                                              Or, contact LifeTime
                                              Resources.  

												
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								LifeTime 
								Resources is nationally accredited by: